Terms and Conditions

1. General2. The account and user registered with the Website3. The ordering process4. Buy pure gold5. Payment6. Intellectual property7. Liability and compensation8. Miscellaneous provisions9. Discount coupons10. Online public offers11. Contact us12. Refund13. Delivery service information14. Delivery address

The website and application of the Halli Jewelry is owned and managed by the Halli Jewelry Company (referred to as 'Halli Jewelry') and aims to allow the users of the website and the application to browse and / or order products or other goods or services, you acknowledge that your use of this site For any reason, including conducting transactions, use is subject to the terms and conditions mentioned below, which include, without limitation, all links on the website and the electronic application.

1. General

We have the right to change these terms and conditions at any time, and any of these changes will be deemed effective on the day they are published on the website and application www.halligold.comTherefore, you must read the terms every time you use the www.halligold.com website and application. And by entering the site and application of the Halli Jewelry and registering an account or using the services provided by the Halli Jewelry on the site, you agree to abide by the conditions. If you do not agree to all or some of the conditions, you must stop using the www.halligold.com website and application.

2. The account and user registered with the Website

  • To access certain functions of the service, including the ability to purchase products and services, you must register and create an account on www.halligold.com website and application, which includes a password (the 'account'). Note that any account that is registered is a personal account that is exclusive to you and is not transferable to any third party.
  • If you register and create an account, you become a 'registered user'. To become a registered user, you must be at least 18 years of age, and you must provide correct and accurate information (including name, civil number, email address, and account details) as required during the account creation process as dictated by laws
  • We have the right to conduct further checks to verify your age with the registered credit reference agency (or similar), and if we are unable to verify that you are over 18 years of age, we will cancel your request.
  • By registering and using the www.halligold.com website and application, you warrant that the information you provided in the course of the registration process is correct and accurate and that you undertake to ensure that this information is updated in a manner that keeps it correct, and that you are responsible for maintaining the confidentiality of your account, and you agree to Accept responsibility for all activities that occur under your account.

If you have any concerns about your account, or if you become aware of any misuse of your account, you must inform us immediately.

3. The ordering process

  • All products displayed on the Website of gold and silver bars and artifacts change their prices according to the change in the global price of gold and the change in the exchange rate of currencies against the Kuwaiti dinar. The price offered is the price of gold, inclusive of all costs.
  • As a registered user, you can order and purchase products through the service. If an amount has to be paid on a product that you have ordered, then you must pay the full amount for this product as shown during the ordering process, and that upon completion of the payment process according to the change in the global price of the metal, the return or cancellation of the order will only take place in a new sale according to the new global price .
  • There may be price errors that appear on the www.halligold.com website and application during the order process from time to time. And there may also be errors in transmission that may lead to an interruption of the purchase process, or the completion of the purchase process, Halli Jewelry will make every effort to try to solve any problems that may arise because of such errors. Your role is to agree to cooperate with the company in solving such matters, You agree that the company shall have complete freedom to act and to make the appropriate decision in such cases.
  • When a person on the list of suspected money laundering purchases the purchase, the process will be canceled.
  • When making purchases and sales through the website, approval by the company is tantamount to receiving the invoice from you.

4. Buy pure gold

Pure gold is what is called 24 karat Ramla gold, purity 999.9. No making charges are added to it and it is calculated at the price of a gram of gold at the time of purchase and sale. The customer has the option when purchasing pure gold to either receive it with the same specifications (24 karat Ramla gold, 999.9 purity) and it is a gold portion cut from Bullion approved by the precious metals department (cut gold). If the customer requests to receive any form or type of bullion with the same specifications, the making charge value of the pieces to be received will be paid only (legitimate exchange conditions apply). Delivery will be only through Gold Central Market Branch.

5. Payment

  • Payment can be made using the KNET card only.
  • The customer must ensure that the payment process is made through his bank card, and the company disclaims its responsibility if the process is completed from another bank card that does not concern the customer’s name and data. (For purchases from the Website)
  • Responsibility for verifying customers and payment card data, verifying the correctness of the debit process from the card and completing the transaction lies on the payment gateway used and / or the bank that issued this card. Halli Jewelry is not responsible for any losses or damages resulting from fraudulent transactions that occur due to cyber-attacks or theft on the payment gateway or the bank that issued this card or theft of the customer's credit card data, personal identification number, password verification details, or any Other details that allow the purchase through the payment gateway by persons of malicious intent or persons who own the card illegally.
  • The price you pay for the products you ordered is the price displayed on the www.halligold.com website and application at the time your order was received, with some exceptions. Although we make sure that all product prices are mentioned accurately and change with the change in the global price, some errors may occur. If we discover an error in the prices of the products you have ordered, we will inform you as soon as possible, and we will give you the option to reconfirm your order at the correct price or cancel this order. If we are unable to contact you, we will treat the request as canceled. If you cancel the order and you have already paid for the products, you will receive a full refund.
  • All prices mentioned are in Kuwaiti Dinars (KD).

6. Intellectual property

  • By using our website, you acknowledge and agree that all copyrights, trademarks and other intellectual property rights in all materials and / or content available on the www.halligold.com website and application are the permanent property of us or our licensors. You are permitted to use these materials and / or content only as authorized by us or our licensors.
  • All product names, trade names, service names, logos or pictorial marks distinguished in their form or writing, or otherwise from the surrounding text (for example, the use of distinctive characters), (collectively “marks”) are trademarks owned by or licensed to Halli Jewelry, unless otherwise indicated. All the marks on the www.halligold.com website and application are protected in accordance with the laws of the State of Kuwait and other countries. It is not permitted to use any of these marks without the prior written consent of Halli Jewelry.
  • By using our site, you acknowledge and agree that all materials and content contained in www.halligold.com are available only for personal, non-commercial use, and you also acknowledge that you are downloading only for the purpose of using this site. You also acknowledge that any other use of the materials and content on the www.halligold.com website and application is strictly prohibited and that you agree not to assist or facilitate any third party to copy, reproduce, transmit, publish, display, distribute, commercialize, exploit or create works. This material is derived from the content.

7. Liability and compensation

  • Halli Jewelry does not guarantee that the Website or any services or products available through it will remain uninterrupted or error-free. There may be delays, omissions, interruptions, and / or inaccuracies in the materials or services available through the website.
  • We will take all reasonable precautions to keep your order details and payment safe, but unless we are negligent, we cannot be liable for any losses because of unauthorized access to the information you have provided. If you use the www.halligold.com website and application, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.
  • Halli Jewelry Company reserves the right to refuse service, terminate accounts, remove or reformulate content, or cancel requests at its absolute discretion.

8. Miscellaneous provisions

  • The contract between you and Halli Jewelry is subject to the laws of the State of Kuwait.
  • Halli Jewelry does not bear any responsibility for any delay or failure to deliver the products or otherwise the performance of any obligation as specified in these terms if the reason is totally or partly resulting from force majeure and / or due to force majeure, whether directly or indirectly., Due to circumstances beyond its reasonable control. For the avoidance of any doubt, force majeure events mean and include, without limitation, war events, riots, civil war, rebellions, earthquakes, hurricanes, floods or other physical natural disasters and / or acts of nature.
  • If part of these conditions is deemed by any competent authority to be invalid or unenforceable in whole or in part, then this does not affect the validity or enforceability of the other conditions.

9. Discount coupons

As part of our product promotional campaigns, we may issue discount coupons to registered users from time to time so that registered users are entitled to claim them according to the following conditions:

  • All coupons that we distribute, if any, are claimed through the website only; Unless we mentioned otherwise.
  • Discount coupons are valid for use during the promotion periods during which they were issued.
  • Discount coupons are valid from the date they were issued until the expiration date indicated on them.
  • If discount coupons are used to purchase through the website, they must be used before exiting the site.
  • The same coupon may not be used twice, partially used, or used to maintain a balance in the customer’s account with us.
  • One discount coupon can be used for every purchase order or online purchase. More than one product can be purchased with one discount coupon.
  • Coupons are valid for use within the State of Kuwait only.
  • We reserve the right to exclude the use of discount coupons on specific offers on the website from time to time without the need for prior notice.

10. Online public offers

Discount on sales or online promotions only applies to those products illustrated by those offers on the site, from time to time. The sale of these products is subject to the terms and conditions as described in these products on the website at the time of sale, and is also subject to the conditions stated here. In the event of any noticeable difference between the terms and conditions of these products subject to the discount / promotional sales, and the terms contained in this agreement, Halli Jewelry Company reserves the right to explain and clarify any difference. Any decision taken by Halli Jewelry Company in this regard is final and binding.

11. Contact us

If you have any comments or inquiries regarding our privacy policy, you can contact us on 96612484.

12. Refund

Jewelry, bullion and liras:

  • If the item subject to return is a valuable item such as jewelry, watches, and things in contact with skin - the consumer may not directly return and take back the option except within a period not exceeding 24 hours and provided that the option of returning the purchase invoice is proven. If it appears that the commodity or commodity is contrary to what has been agreed upon, the consumer shall have the right to return it and recover its value.

13. Delivery service information

  • When you find the products that you want to buy on the House of Bullion website and application, add them to your shopping cart. Then go to the easy and fast payment process (checkout process) and you will find that we provide delivery service to anywhere in Kuwait. Orders are delivered with a sum of 5 KWD, and delivery is via the money transfer company.
  • Delivery time depends on the accuracy of the delivery address details you provide. And the date that was chosen before completing the process. We make every effort to provide delivery within the approximate delivery time, however, delays sometimes occur due to unforeseen circumstances. Halli Jewelry Company does not fall under any liability because of any delay in the expected delivery time.
  • The delivery company is a company specialized in transporting money and gold while providing all the necessary protection for the arrival of the shipment with insurance, and the House of Bullion Company relinquishes its responsibility completely upon delivery of the shipment to the money transfer company.

14. Delivery address

Products ordered via the Halli Jewelry website can only be delivered in the State of Kuwait. We do not currently deliver to anywhere else. Upon delivery, the receipt must be signed by the same person.